SpeedTap Industries Inc. takes the privacy of those that visit our website seriously. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded. By accessing this website, you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.

Who we are

Our website address is www.speedtaps.com. The organization is SpeedTap Industries Inc. For contact, you may reach us at orders@speedtaps.ca, or by phone at 1.604-309-9472.

What information is collected, and why?

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user’s browser type. We also collect specific information regarding the user’s session on our website. This includes items such as the date and time of the visit and the pages viewed. This information is used to analyze site performance as well as identify malicious actions taken on the site.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to, name, e-mail address, postal address, and telephone number. We request this information when the user requests one of the following:

  • To register to attend an online seminar or demonstration
  • To receive specific information from us such as a whitepaper or code sample
  • To receive a quotation from our sales team
  • To create a support ticket
  • To register for our Naval Architects program
  • To sign up for a mailing list
  • To correspond with us
  • To settle an invoice with us
  • Or any other such activity that we deem necessary

When processing payments through our online payment portal, we ask the user to voluntarily provide payment details in order to settle invoices with us. We partner with Stripe for our online payments. When using our online payment portal card details are securely processed through Stripe. Submission details are viewable only by the site administrator and only contain the last four digits of the card for identification purposes.

We do not intentionally collect information from children under the age of 13.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyze how our website is used and to improve the content and service the website provides. If you visit our site’s product catalog, we will track the products you’ve viewed. We will use this to, for example, show you products you’ve recently viewed.

Voluntarily provided personally identifiable information is used to provide services to the user. SpeedTap Industries Inc. owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow up on the contact or to provide marketing information about promotions, new services, events, or important website changes. SpeedTap Industries Inc. may share this information with its business partners for the specific purpose of a promotion or service offering.

Are cookies used on the website?

Cookies are small pieces of information that are placed on a web user’s hard drive. We may use cookies to provide you with better service including your choice of website language, for a better site experience. Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies can make the web more useful by storing information about your preferences for a particular site. The use of cookies is an industry-standard, and many major websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the SpeedTaps site if you do so.

If you log in through our site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Google Analytics is utilized on this site for analyzing site performance through non-identifying traffic data. For information on how Google Analytics uses cookies to measure user interactions on websites, you may refer to their documentation here: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage. Privacy information for WPMU DEV plugins can be found in their documentation here: https://premium.wpmudev.org/docs/privacy/our-plugins/

How long we retain your data

For users that register on our website (if any), we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Voluntarily provided information collected through forms for services including invoice payments, quote requests, and support requests are retained indefinitely in order to provide follow-up services to the user. Data can be exported or removed upon user request, however, this does not include any data we are obliged to keep for administrative, legal, or security purposes.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

How is personally identifiable information safeguarded?

SpeedTap Industries Inc. utilizes industry-standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. Multiple physical security methods such as locking devices and 24-hour premise monitoring are also employed. Finally, access to PII is limited to a small number of personnel and on a need-to-know basis.

Links to other websites and embedded content

The SpeedTaps website may contain links to other internet websites. SpeedTap Industries Inc. neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-SpeedTaps websites.

Pages on this site may include embedded content, like YouTube videos, for example. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. The services we use include YouTube and Google Maps.

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy. By using this content you are agreeing to be bound by the YouTube Terms of Service, https://www.youtube.com/t/terms. You can find Google’s privacy policy here: http://www.google.com/policies/privacy

We use the Google Maps Embed API to embed Google maps on our site. You can find Google’s privacy policy here: http://www.google.com/policies/privacy. The API is used to provide a better experience to the user and is not used to collect any personally identifiable or non-personally identifiable information about the user.

We provide you with the choice to accept this or not, we prompt consent boxes for all embedded content, and no data is transferred before you have consented to it. The box below shows all embeds you have consented to. You can opt out at any time by unchecking them and clicking the update button.

  • YouTube
  • Google Maps
  • Tracking Cookies

How to opt out of correspondence

Based on the information a user has provided, SpeedTap Industries Inc. may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence.

Third-party: Google Analytics

Google Analytics is used to measure site traffic through cookies in order to analyze how visitors use the site. Data collected through Google Analytics does not contain identifiable information on the user. Google’s privacy statement can be found here: https://policies.google.com/privacy

From time to time we may use this data for re-marketing and re-engagement efforts through Google Ads. This means targeted advertisements across the web to users who have previously visited the site. Information on how Google uses cookies to serve ads can be found here: https://policies.google.com/technologies/ads

More information on Google ads, including how to disable personalized ads through Google, can be found here: https://support.google.com/ads/answer/1660762

You may also opt-out from data collection for Google Analytics through the Google Analytics Opt-out Browser Add-on here: https://tools.google.com/dlpage/gaoptout/

Third-party Contact Form 7

We use the Contact Form 7 plugin to manage contact form submissions. The information is sent as email messages that only a select few are allowed to access. The information is also stored in the database on our hosting server for backup and later reference purposes.

Contact Form 7 privacy policy: https://contactform7.com/privacy-policy/

Third-party: Stripe

We partner with Stripe for our online payments.

Stripe’s global privacy policy: https://stripe.com/en-ca/privacy

Changes To The Privacy Policy

If SpeedTap Industries Inc. decides to change the Privacy Policy, SpeedTaps will post those changes to the Privacy Policy, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Us

If you have any questions about the security at our website, contact us at orders@speedtaps.ca.